What you need to know

Payment for services provided

After receiving the payment to our account, we will immediately send you a confirmation email about the reservation. We charge a 100 percent cancellation fee.

• Public holidays: surcharge 50 percent
• from 20.12. to 6.1.: surcharge 50 percent
• 23.12, 24.12, 25.12., 26.12. and 31.12., 1.1.: surcharge 100 percent

Accommodation

We provide complete hotel services for an hour, day, week or month. The hotel is fully equipped and furnished to a high standard. But we recommend that you bring your favorite litter, toy and food that your dog or cat is used to. Alternatively, we provide quality feed for an additional fee. A vaccination card is a matter of course.

Basic TERMS & conditions

All animals in the hotel “U starostu” are healthy and socially socialized. We do not accept aggressive animals. Animals must be vaccinated. In dogs, dewormed (up to 3 months) and vaccinated against pertussis cough, as they will be located in our hotel terminal. This is how we protect your dog and others. Don’t forget to bring your vaccination card. During the spring, summer and autumn seasons, jelly-based preparations against ticks (medicine) are suitable, which dogs swallow and have high and long-term effectiveness. We recommend that you leave a contact with us for the person (during your absence) who will be able to pick up your dog or cat in case of emergency.

Health care

If it is necessary to administer medication regularly, inform us in advance about the dosage (exact schedule of use). If necessary, we have 24-hour veterinary care. We do not accept hot bitches. Therefore, even when planning your stay, keep in mind when your bitch will be in order so that there is no problem.